Deliveries and Returns
Shipping your Order
Orders received before 2pm will ship the same day.
Standard UK shipping is free for up to 2 pairs, each additional pair costs £5.00. Orders are sent by Royal Mail First Class post and take 1-2 working days.
Next day delivery costs £5.00 per pair: orders are sent by Royal Mail Special Delivery and arrive by 1pm the next day.
International orders are shipped by Royal Mail Tracked and Signed. Europe costs £10 and takes 3 days; USA and Canada cost £15 and take 5 days; rest of the world costs £20 and takes up to 8 days.
You will receive an email confirmation when your order has shipped.
Exchanges and Returns
UK exchanges and returns are free. International returns must be paid for by the customer.
To return an item please follow these steps:
- go to sevenbootlane.com/returns and complete the form.
- use the label on your packing slip to send the parcel (free of charge in the UK) from any post office within 15 days of receiving your order. Please do not use the shoe box as the outer packaging.
- if you request an exchange your replacement will ship the following day subject to availability. If you request a refund your payment will be refunded on receipt of your parcel. Note that some banks take several days to process refunds.
- please note that items must be returned unused and with all their original packaging.
- orders returned after 15 days will only be accepted at the discretion of Seven Boot Lane and a credit note may be offered in lieu of a refund.